Privacy Policy

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

• Personal Information: Name, email address, phone number, billing and shipping addresses when you register or place an order.
• Transactional Data: Details about payments to and from you and other details of products you have purchased. Note that we do not store credit/debit card numbers. All payment processing is handled by our secure partners (Razorpay, PayU).
• Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
• Usage Data: Information about how you use our website and products.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and deliver your orders, including managing payments, fees, and charges.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• To enable you to complete a survey or participate in a promotion.
• To improve our website, products/services, marketing, and customer relationships.
• To comply with legal obligations and protect our rights.

3. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

• Service Providers: Third parties who provide IT, system administration, and logistics services (e.g., Courier partners like Delhivery, BlueDart).
• Professional Advisers: Lawyers, bankers, auditors, and insurers.
• Legal Requirements: Regulatory authorities and law enforcement agencies where required by Indian law.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.